Frequently Asked Questions

Do you take insurance?

At this time I am only accepting cash pay

What is your service area?

I will travel up to 20 miles from the west side without a travel fee. Depending on my client load, I am occasionally able to travel further for an additional travel fee of $20.

Can I contact you after / between visits?

Absolutely!  After our initial visit you'll have two weeks of unlimited follow-up via secure messaging. I'm happy to answer questions and resolve concerns! Depending on the nature of your questions or concerns, it may be more appropriate to schedule an actual follow-up appointment.  

What is your refund and cancellation policy?

A credit card is required when booking, but you will not be charged until after our consultation. To receive a full refund, cancellations must be made more than 24 hours before the scheduled appointment time.  Appointments cancelled within 24 hours will result in a $25 cancellation fee. Rescheduling is allowed up to 12 hours before the appointment. A $50 non-refundable fee will be charged for no-shows.

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Thank you!

(915) 519-2002

carly@milkmodelactation.com

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